Privacy Policy

What Information We Collect

When you place an order or interact with our website, we may collect the following:

• Your name
• Delivery address
• Email address
• Phone number
• Browser and device information (via cookies — see our Cookie Policy)

We do not collect or store your credit card or payment details. All payment processing is handled securely by Stripe, a third-party payment gateway. Please refer to Stripe’s own privacy policy at stripe.com for details on how they handle your payment data.

How We Use Your Information

We use your personal information to:

• Process and fulfil your orders
• Arrange delivery through Australia Post
• Send order confirmations and shipping updates
• Respond to enquiries or customer service requests
• Improve the performance and experience of our website

We will not sell, rent, or disclose your personal information to third parties except where required to fulfil your order (e.g. passing your delivery address to Australia Post) or where required by law.

Marketing Communications

We will only send you marketing emails if you have opted in to receive them. You can unsubscribe at any time by clicking the unsubscribe link in any email, or by contacting us directly.

Data Storage and Security

Your information is stored securely and we take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure. Our website uses SSL encryption to protect data transmitted between your browser and our server.

Accessing or Correcting Your Information

You have the right to request access to the personal information we hold about you, and to request corrections if any of it is inaccurate or out of date. To make a request, contact us at the details below.

Contact

If you have any questions about this policy or wish to make a privacy complaint, please contact us at:

Email: info@deerodeer.com.au
Website: www.deerodeer.com.au

We will respond to all privacy enquiries within a reasonable timeframe.